Privacy Policy

Prescription For Success Institute, LLC (DBA DetoxME)

Last Updated: May 7, 2024

Notice to User

Our website is hosted in the United States and is subject to U.S. state and federal law. If you access the website from other jurisdictions, you understand you are transferring information to the U.S. and consent to that transfer and use in accordance with this Policy.

If your use of the website would be unlawful in your jurisdiction, please do not use the website.

Information Collected by Us

We (or a vendor on our behalf) may collect personal and non-personal information when you interact with our website, including when you create an account, make a payment, subscribe to receive communications, purchase products or services, or otherwise engage with the website.

Personal Information

“Personal Information” is information you voluntarily provide and may include your name, address, email address, phone number, date of birth, age, gender, financial or payment information, and any other information you choose to provide.

Non-Personal Information

We may passively collect non-personal information such as your device IP address, ISP, operating system, browser type, date/time of visit, pages visited, search terms, referral website, and information collected via cookies or other tracking technologies.

Cookies

Cookies are text files placed on your device to collect non-personal information. We use cookies to create a more customized experience for users.

Third-Party Use

We may use third-party suppliers or service providers to help collect, process, host, maintain, and analyze information so we can provide services you request. We require service providers to safeguard Personal Information and maintain confidentiality.

Some providers (such as payment processors) have their own privacy policies. We recommend that you read those policies to understand how they handle Personal Information.

Certain providers may be located in different jurisdictions. If you proceed with a transaction involving a third-party provider, your information may become subject to the laws of those jurisdictions.

How We Use Your Information

We use Personal Information to provide requested services, schedule sessions, process payments, contact you about services, send communications you opted into, improve the website and services, and manage user activity. We may aggregate information to understand usage and improve offerings.

We use non-personal information for analytics and to improve your experience (including remembering preferences and identifying popular pages).

Sharing Your Personal Information

We do not sell, rent, or otherwise disclose Personal Information to third parties without your consent, except if required by law. If the website is acquired or merges, Personal Information may be transferred to new owners to continue providing products and services.

Storing and Safeguarding

We store Personal Information on secured and encrypted web-based systems. Staff access is password-protected and limited to the minimum necessary to perform services.

You may choose not to provide Personal Information, but you may not be able to use certain website features or services.

Retention

We retain Personal Information for a minimum of seven (7) years or as required by law, then securely delete it. We may maintain copies if necessary for business or legal purposes.

Minors

We do not request, seek, or intentionally collect Personal Information from minors. Parents/guardians are responsible for monitoring their minors’ access and determining appropriate content.

Your Rights

Depending on applicable laws, you may have rights such as access, rectification, erasure, restriction of processing, objection, portability, and withdrawal of consent. We may request information and proof of identity to process requests.

To unsubscribe from email communications, use the unsubscribe link in the email. It may take up to ten (10) days to take effect.

Security

We use reasonable measures to protect Personal Information, but no security measures eliminate all risk. We cannot guarantee information will only be viewed by authorized persons and are not responsible for third-party circumvention or technical malfunction.

How to Complain

Complaints may be lodged with a supervisory authority in your resident state/country or where an alleged infringement occurred.

Changes to this Policy

We may modify this Policy at any time. When we do, we will post a “last updated” notice on the Privacy Policy page. Changes take effect immediately upon posting.

How to Contact Us

If you have questions about this Policy or your information held by us, email care@detoxme.life.

Data Protection Officer (DPO) / Representative in the EU

Emil Haldey — care@detoxme.life